Quickbit Terms and Conditions
These conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by them. If you do not agree to be bound by these conditions you may not use or access this Website.
In this contract “The Company” means Quickbit Ltd and “The Purchaser” means the individual person or company contracting with the Company. These terms and conditions are incorporated into each agreement entered into between the Company and the Purchaser whether or not any other document makes reference to these terms.
Only these conditions together with any written amendments and/or alterations authorised by the Company shall apply to the contract for the sale of goods specified on our invoice. In particular no statement in any quotation shall form part of the contract unless specifically included. Any purchase conditions of the Purchaser only become binding when the Company expressly confirms the same.
Product Descriptions and Illustrations
Each Product purchased is sold subject to its Product Description. Whilst we will take all reasonable care to ensure that all details and prices of Products appearing on the Website are up to date, any such details and descriptions given on the website or in any of the Company’s catalogues and statements (written or oral) by any representative of the Company are provided to give the Purchaser an approximate picture or description of the article concerned and do not form the basis of any contractual liability. No warranty or condition that the article shall accord with such an illustration, description or statement is to be implied and any warranty or condition capable of arising is excluded.
Here at Quickbit, we pride ourselves on quality goods and service, aiming to please the customer so items are not needed to be returned. However, if you do need to return any items, we would like to make this as easy as possible for the end user.
Please follow the guidelines below to understand your rights and follow the right procedure. If you have any further questions, please call our team on 01244 288 138.
Returns for unwanted goods
We hope all of our customers are happy with their purchases, however, we do understand people may change their mind or goods can be different than originally thought to be. Your rights within our policy will be highlighted below.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, please contact us directly prior to returning any items. We can sometimes accept returns after this 30 day policy, however we cannot guarantee it.
To be eligible for a return, your item must be in re-sellable condition and in it’s original packaging (if this is relevant). If your return arrives to us damaged, we cannot guarantee a full refund will be processed.
Several types of goods are exempt from being returned. These include the following;
- Cable sold by the metre
- Part packs of sold items
- Cable pulling equipment
- Interlinkable Strip Lights
- Extension leads
- Orders shipped direct from our Suppliers
Please note that our returns policy may not apply if your order has been sent direct from one of our suppliers as we won’t be accepting the return. If this is the case, please DO NOT send your return back to the manufacturer/our supplier. We won’t be informed that they’ve received your return and your refund will NOT be processed.
Restocking fees may be added if this is the case or the return may be rejected outright. If you’re unsure as to whether this applies to you, please call us on 01244 288138, where we can provide you with further information. This does NOT affect your statutory rights.
Also, please include a note in your return describing the reason for the return and your order number. If this isn’t found in your return, your refund may not be processed straight away as we won’t know where it’s come from.
Special and made to measure goods
Please note that certain items may be excluded from the returns policy and subject to approval. This includes goods that are made to measure, cut or mixed to your requirements. Don’t hesitate to call us on 01244 288 138 for further information.
Returns for faulty or damaged goods
If goods are received damaged or discovered as faulty, we advise reporting this matter immediately to our team by calling 01244 288 138.
The best action will be taken by our team to ensure the issue is resolved, with options of exchange services, collections, and the option to return for a refund. When items are being collected or returned, please ensure all received components are included with the returning goods.
If goods are received damaged, we request reporting this immediately to get the issue resolved in a suitable and timely fashion. Please email firstname.lastname@example.org with your order ID, telephone number, and photographic evidence of the visible damage.
If your goods appear to be faulty upon usage or installation, please contact us to report the fault within 30 days of purchase and receipt. Please email email@example.com with your order ID, telephone number, and a description of the fault. Alternatively, you can call our team on 01244 288 138 for further assistance.
The majority of returned goods will be tested to confirm the fault, and some may be selected to be sent back to the manufacturer for further testing. During this time, we will offer the most effective and timely resolution.
By opting into our terms and conditions you will be opting into our email campaigns if you would like to exit out of our email campaigns you can simply unsubscribe at the bottom of our email.
Delivery to AB31-AB38, AB40-AB56, IV1-28, IV30-32, IV36-40, IV52-54, IV63, KW1-14, PA21-38, PH4-41, PH49, PH50, BT
HS, IV41-49, IV51, IV55, IV56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE, IM and Channel islands postcodes will incur additional charges.
Orders will be charged at prices current at time of delivery. All prices for UK and EU orders are subject to Value Added Tax and any other government duty or tax applicable. All prices stated are ex-factory and the Purchaser shall be charged extra with any packaging and delivery costs.
Payment and Credit Facilities
Where no credit account exists, payment must be sent with order. Credit accounts may only be opened at the Company’s discretion and subject to satisfactory references being given. The Company may make a search with a credit reference agency or other source on the Purchaser and/or its principal directors and maintain a copy of such search on file. The Company shall retain the right to refuse credit facilities without having to divulge a reason
Credit accounts shall be settled within 30 days + end of month from the date of invoice. Non-payment on or before the due date shall entitle the Company without prejudice to any other rights to:
i) Suspend any further delivery of goods whether under this contract or any other.
ii) Repossess the goods (the Purchaser granting the Company all necessary access) and
iii) Receive interest at the rate of 4% above (HSBC Bank ) base rate for the time being on the unpaid balance, whether before or after any judgement.
The Purchaser shall not be entitled to delay payment of the price or any part thereof on the grounds that it has a claim or set-off against the Company.
Delivery, Shortages, Damage and Non-Delivery
The Company’s Delivery and Returns Policy applies
The risk in goods supplied shall pass to the Purchaser upon collection or despatch from the Company’s premises. Where the Purchaser refuses to accept delivery, goods shall nevertheless thereafter be at the Purchaser’s risk.
The title in all goods supplied by the Company shall remain in the Company until the Purchaser makes full payment for those goods. In case of instalment deliveries, no title in any goods supplied pursuant to that order should pass until payment has been made in full for that order.
The Purchaser shall be free to sell any goods in the ordinary course of its business so as to pass good title to any third party, provided always that claims for proceeds from such resale shall be deemed to be assigned to the Company. Proceeds from such re-sales received by the Purchaser shall be held by it on trust for the Company to the extent necessary to effect full payment to the Company and the Purchaser shall if required by the Company immediately upon such resale notify the Company with full details of such resale. Furthermore, the Company shall be entitled to notify the ultimate Purchaser that such resale price is to be paid direct to the Company.
Until the full purchase price has been paid, goods remaining in the Purchaser’s possession shall be held by the Purchaser as bailee and in a fiduciary capacity for the Company which shall be entitled to terminate such bailment and the Purchaser hereby grants the Company the irrevocable licence to enter upon the Purchaser’s premises to recover the whole or part of the goods, which in the meantime shall be stored in such a way as to clearly identify them as being the Company’s property.
The Purchaser has responsibility to satisfy itself that the goods are suitable in all respects for the Purchaser’s purpose and the Purchaser shall inform the Company in writing of any special circumstances or conditions affecting or liable to affect the use or performance of the goods. The Company shall be entitled to deliver and charge for goods supplied within the usual production tolerances.
Refusal of Transaction
We reserve the right to withdraw any Products from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any Product from this Website whether or not that Product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually despatch an item to you, at which point a contract will be made between us. At any point up until then we may decline to supply an item to you. If we decline to supply an item to you and you have already paid for it, we will give you a full refund of any amount already paid for that item.
You warrant that the information required when registering as a customer is true, accurate, current and complete in all respects, that you will notify us immediately of any changes to the Personal Information and that you will not impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.
Except where the contract otherwise requires, these conditions shall apply to export contracts and prices quoted shall be ex-factory and all payments shall be made in sterling as directed by the Company.
Quickbit Ltd does not hold or store any customer credit card or personal information.
All notices relating to goods supplied under these Conditions shall be in writing and may be delivered by hand or sent by pre-paid registered mail or by telex or facsimile to the addressee at its address shown in the Contract or its last known business address as subsequently notified to the sender.
This contract shall in all respects be construed and will operate as an English contract in conformity with English Law and the parties thereto submit to the jurisdiction of the English Courts in respect of any dispute or matter arising out of or connected with these terms an conditions. The interpretation of the English edition shall prevail over any translation.