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Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Cable that are sold by the metre & extension leads, interlink-able lights cannot be returned.

you can use our Contact us page any for questions related to refunds and returns.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Sales@quickbit.co.uk and send your item to:

Quickbit Ltd

Unit 65 Zone 1

Deeside industrial Estate

CH5 2LR

 

Shipping returns

 

To return your product, you should mail your product to:

Quickbit Ltd

Unit 65 Zone 1

Deeside industrial Estate

CH5 2LR

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 Need help?

 

you can use our Contact us page any for questions related to refunds and returns.

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Additional non-returnable items:

  • Cable sold by the metre
  • Part packs of sold items
  • Cable pulling equipment

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

 

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at  Accounts@quickbit.co.uk

Exchanges

 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Sales@quickbit.co.uk and send your item to:

Quickbit Ltd

Unit 65 Zone 1

Deeside industrial Estate

CH5 2LR

 

Shipping returns

 

To return your product, you should mail your product to:

Quickbit Ltd

Unit 65 Zone 1

Deeside industrial Estate

CH5 2LR

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 Need help?

 

you can use our Contact us page any for questions related to refunds and returns.

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